Privacy Policy

Everestics ("we", "us", or "our") operates this website and provides building inspection services across Newcastle and Sydney CBD, NSW, Australia. We are committed to protecting the personal information you share with us in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect personal information you provide directly, including:

• Your name, email address, and phone number (via contact or booking forms)
• Property address or inspection details
• Service preferences and scheduling information
• Payment details (processed securely by Stripe — we never store card numbers)

We also collect limited technical data automatically (IP address, browser type, pages visited) through standard web server logs to maintain site security and performance.

Your information is used to:

• Process and confirm inspection bookings and payments
• Respond to enquiries and send quote communications
• Deliver inspection reports and post-service follow-ups
• Improve our services and website experience
• Comply with legal obligations

We do not use your personal information for unsolicited marketing without your consent.

All online payments are processed by Stripe, Inc., a PCI-DSS-compliant payment processor. Your card details are transmitted directly to Stripe and are never stored on our servers. By making a payment, you also agree to Stripe's Privacy Policy.

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers — e.g., email delivery services (Resend), Stripe for payment processing — solely to operate our services
• Legal authorities — if required by law, court order, or to protect the rights and safety of our business or others

Your data is stored on secure servers. We use industry-standard measures including HTTPS encryption, HMAC-signed access tokens, and session authentication to protect your information. We retain personal data only as long as necessary to fulfil the purposes described in this policy or as required by law.

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for any optional communications

To exercise any of these rights, contact us at everesticsinspections@gmail.com. We will respond within 30 days.

This website uses a single session cookie for admin authentication purposes only. We do not use third-party tracking cookies or advertising cookies. Standard browser behaviour applies.

Our website may contain links to third-party sites (e.g., Stripe payment pages). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

We may update this policy from time to time. The effective date at the top of this page will reflect the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

For any privacy-related questions or requests, please contact us at: